If you’re wondering which Ring Doorbell you have, you’re not alone. With several models available, it can be challenging to identify the exact one you own. However, knowing which one you have is essential if you want to purchase compatible accessories or troubleshoot any issues.
Fortunately, there are a few ways to determine which Ring Doorbell you have. You can use the Ring app to check your device’s model, or you can look at the physical device itself. By identifying the model, you can ensure that you’re getting the right accessories and that you’re following the correct troubleshooting steps.
Identifying Your Ring Doorbell Model
If you’re unsure about which Ring Doorbell model you have, there are a few ways to identify it. In this section, we’ll discuss two methods: Physical Characteristics and Software Indicators.
Physical Characteristics
One of the easiest ways to identify your Ring Doorbell model is by looking at its physical characteristics. The model name is usually printed on the back of the device. If you can’t find it there, you can check the packaging that came with your Ring Doorbell. Here are some physical characteristics that can help you identify your Ring Doorbell model:
- Ring Video Doorbell: This model has a rectangular shape and a silver or black finish. It has a camera lens, a doorbell button, and a speaker/microphone.
- Ring Video Doorbell 2: This model is similar to the Ring Video Doorbell, but it has a removable battery pack and a 1080p HD camera.
- Ring Video Doorbell Pro: This model has a sleeker design with a rectangular shape and a silver finish. It has a 1080p HD camera, a doorbell button, and a speaker/microphone.
- Ring Video Doorbell Elite: This model is designed for professional installation and has a rectangular shape with a silver finish. It has a 1080p HD camera, a doorbell button, and a speaker/microphone. It also supports Power over Ethernet (PoE) for a more reliable connection.
Software Indicators
Another way to identify your Ring Doorbell model is by checking the Ring app on your smartphone. Here’s how to do it:
- Open the Ring app and tap on the three lines (≡) on the top left corner of the Dashboard.
- Tap on Devices.
- Select the doorbell or camera you want to learn about.
- Tap on Device Health.
- Look for Device Details.
- Your Product Name is under Device Details.
Here are some software indicators that can help you identify your Ring Doorbell model:
- Ring Video Doorbell: This model supports 720p HD video, has a 180-degree field of view, and works with 2.4 GHz Wi-Fi networks.
- Ring Video Doorbell 2: This model supports 1080p HD video, has a 160-degree field of view, and works with both 2.4 GHz and 5 GHz Wi-Fi networks.
- Ring Video Doorbell Pro: This model supports 1080p HD video, has a 160-degree field of view, and works with both 2.4 GHz and 5 GHz Wi-Fi networks. It also supports advanced motion detection and customizable motion zones.
- Ring Video Doorbell Elite: This model supports 1080p HD video, has a 160-degree field of view, and works with both 2.4 GHz and 5 GHz Wi-Fi networks. It also supports Power over Ethernet (PoE), advanced motion detection, and customizable motion zones.
By using these methods, you should be able to identify your Ring Doorbell model easily.
Ring Doorbell Models Overview
If you are wondering which Ring Doorbell model you have, it is important to know the different models available. Here is a brief overview of the Ring Doorbell models:
Ring Doorbell
The Ring Doorbell is the first-generation model that was released in 2013. It has a 720p HD camera and can be powered by a battery or hardwired.
Ring Doorbell 2
The Ring Doorbell 2 is the second-generation model that was released in 2017. It has a 1080p HD camera and can be powered by a battery or hardwired. It also has interchangeable faceplates.
Ring Doorbell 3
The Ring Doorbell 3 is the third-generation model that was released in 2020. It has a 1080p HD camera and can be powered by a battery or hardwired. It also has improved motion detection and dual-band Wi-Fi.
Ring Doorbell 4
The Ring Doorbell 4 is the fourth-generation model that was released in 2021. It has a 1080p HD camera and can be powered by a battery or hardwired. It also has quick replies and improved motion detection.
Ring Doorbell Pro
The Ring Doorbell Pro is a hardwired solution that replaces traditional doorbells and connects to existing doorbell wiring. It has a 1080p HD camera and advanced features, including customizable motion detection zones and infrared night vision.
Ring Doorbell Pro 2
The Ring Doorbell Pro 2 is the second-generation Pro model that was released in 2021. It has a 1536p HD camera and advanced features, including 3D motion detection and Alexa greetings.
Key Features to Distinguish Ring Doorbell Models
To distinguish between the different Ring Doorbell models, it is important to look at the following key features:
- Video resolution
- Power source (battery or hardwired)
- Interchangeable faceplates
- Improved motion detection
- Dual-band Wi-Fi
- Quick replies
- Customizable motion detection zones
- Infrared night vision
- 3D motion detection
- Alexa greetings
Ring Doorbell Elite
The Ring Doorbell Elite is a professional-grade doorbell that requires professional installation. It is hardwired and has a 1080p HD camera, advanced motion detection, and customizable motion zones. It also has PoE (Power over Ethernet) for a reliable connection.
Knowing the differences between the Ring Doorbell models can help you determine which model you have and which one will best suit your needs.
Common Questions and Issues
If you’re having trouble with your Ring Doorbell, you’re not alone. Here are some common questions and issues that Ring Doorbell owners face:
How do I know which Ring Doorbell I have?
To determine which Ring Doorbell you have, you can check the device itself or the Ring app. Look for a model number, serial number, or other identifying information on the device. In the Ring app, select “Devices” and then choose your Ring Doorbell to see its details. You can also compare your device to the Ring Doorbell comparison chart available on the Ring website.
How do I troubleshoot connection issues?
If your Ring Doorbell is not connecting to the internet, there are several things you can try. First, make sure your Wi-Fi network is working properly and that your Ring Doorbell is within range. You can also try resetting your Ring Doorbell or your Wi-Fi network. If you’re still having trouble, contact Ring support for assistance.
How do I improve video quality?
If you’re experiencing poor video quality with your Ring Doorbell, there are several things you can try. First, make sure your Wi-Fi network is working properly and that your Ring Doorbell is within range. You can also try adjusting the video quality settings in the Ring app or cleaning the camera lens. If you’re still having trouble, contact Ring support for assistance.
How do I extend battery life?
If you’re using a battery-powered Ring Doorbell, you may be concerned about battery life. To extend battery life, you can try adjusting the motion detection settings, reducing the frequency of alerts, or disabling features like live view. You can also purchase a Ring Solar Panel or Ring Plug-In Adapter to keep your device charged.
Frequently Asked Questions
How can I identify my Ring Doorbell model?
To identify your Ring Doorbell model, open the Ring app and tap on the Devices tab. Select the doorbell or camera you want to learn about and tap on Device Health. Under Device Details, you will find the Product Name, which will tell you which model you have.
What are the differences between Ring Video Doorbell models?
Ring Video Doorbell models differ in their features and capabilities. The newer models have better video quality, improved motion detection, and enhanced security features. The latest models also offer more advanced features like customizable motion zones and pre-roll video.
Is there a way to check the generation of my Ring Doorbell?
Yes, you can check the generation of your Ring Doorbell by looking at its features and specifications. The first-generation Ring Doorbell only supports 2.4GHz Wi-Fi, while the newer models support both 2.4GHz and 5GHz Wi-Fi. The latest models also have better video quality and more advanced features.
What is the latest Ring Video Doorbell model?
The latest Ring Video Doorbell model is the Ring Video Doorbell Pro 2. It offers 1080p HD video, advanced motion detection, and customizable motion zones. It also has enhanced security features like 3D motion detection and bird’s eye view.
How do I know if my Ring Doorbell is a first generation model?
If your Ring Doorbell only supports 2.4GHz Wi-Fi, it is a first-generation model. You can also check the product name in the Ring app to confirm the model.
Can I find my Ring Doorbell model by its serial number?
No, you cannot find your Ring Doorbell model by its serial number. However, you can find the model information in the Ring app under Device Health.