Setting up your Arlo base station is crucial in creating a reliable home security system. The Arlo base station lets you connect your cameras to the internet and monitor your home from anywhere. Initially, the process may seem daunting, but you can set up your Arlo base station quickly with the right guidance.
Ensure you possess essential equipment: Arlo base station, Ethernet cable, AC power adapter, and reliable internet. Connect power adapter and Ethernet to your base station. Download Arlo app to finish the setup. Add devices, sync cameras, and optimize coverage through the app.
Connecting to the Internet
To use your Arlo Base Station, you need to connect it to the internet. There are two ways to connect your Base Station to the internet: Ethernet and Wi-Fi.
Ethernet Connection
To connect your Arlo Base Station to the internet using an Ethernet cable, follow these steps:
- Plug one end of the Ethernet cable into the Base Station and the other end into your router.
- Wait for the Power LED on the Base Station to turn green.
- Wait for the Internet LED on the Base Station to turn green.
Once the Internet LED is solid green, your Base Station is connected to the Internet.
Wi-Fi Connection
To connect your Arlo Base Station to the internet using Wi-Fi, follow these steps:
- Launch the Arlo app on your mobile device.
- Tap the “Add New Device” button.
- Tap “Base Station/Hub.”
- Follow the on-screen instructions to connect your Base Station to your Wi-Fi network.
Note: Before connecting your Base Station to Wi-Fi, ensure your Wi-Fi network works properly and you have the Wi-Fi password.
Once your Base Station is connected to Wi-Fi, the Internet LED on the Base Station will turn solid green.
Congratulations! You have successfully connected your Arlo Base Station to the internet.
Syncing Your Arlo Cameras
Once you have set up your Arlo Base Station, the next step is to sync your Arlo cameras to it. There are two ways to do this: manual syncing and syncing via the Arlo Secure App.
Manual Syncing
If you are adding an Arlo add-on camera to your account or if you reached the manual sync option during setup, you must manually sync your camera to your Arlo SmartHub or Base Station. Here are the steps to manually sync your Arlo camera:
- Release the Arlo camera from the camera housing.
- Press and release the sync button on the top or side of the camera.
- Wait for the blue LED on the camera to blink rapidly.
- Press and release the sync button on the Arlo SmartHub or Base Station.
- Wait for the camera LED to turn solid blue, indicating that the sync process is complete.
Syncing via Arlo Secure App
To sync your Arlo cameras via the Arlo Secure App, follow these steps:
- Launch the Arlo Secure App on your smartphone or tablet.
- Scroll down to the bottom of the screen and tap “Add New Device.”
- Tap “Cameras.” and choose the camera model
- Tap “continue” to add the camera to the detected base station
- Power the camera and press the sync button. Tap continue on the app once the camera LED flashes blue to let Arlo find your device.
- Once added, your camera automatically syncs with your Arlo SmartHub or Base Station.
It is important to note that Arlo Ultra, Ultra 2, and Pro 3 must be installed using an Arlo SmartHub or Base Station. Also, make sure to select an Arlo SmartHub or Base Station to add the camera to during the syncing process.
Following these simple steps, you can easily sync your Arlo cameras to your Arlo SmartHub or Base Station and enjoy the benefits of a secure and reliable home security system.
Setting Up the Arlo App
You must download and install the Arlo app on your mobile device to set up your Arlo Base Station. The app is available for free on both the App Store and Google Play Store. Once you have installed the app, follow these steps:
- Launch the Arlo app and create an account if you haven’t already done so.
- Tap “Add New Device” and select “Base Station” from the list of available devices.
- Once your Base Station is connected, you can add cameras and other devices to your system by tapping “Add New Device” again and selecting the device type you want to add.
- The Arlo app also allows you to customize your system settings, view live and recorded video, and receive alerts when motion is detected.
- To optimize motion detection, it is recommended that you mount your Arlo camera at least 7 feet above the floor or ground and angle it slightly downward. You should also place your camera within 10-15 feet of expected motion and ensure that side-to-side traffic crosses the camera’s field of view.
By following these steps, you can easily set up your Arlo Base Station and start monitoring your home or business with ease. The Arlo app is user-friendly and provides step-by-step instructions for the setup process.
Troubleshooting Common Issues
If you encounter any issues while setting up your Arlo Base Station, don’t worry. Here are some common problems and solutions that can help you troubleshoot them.
Connectivity Problems
If you’re having trouble connecting your Arlo Base Station to the internet, ensure the Ethernet cable is securely plugged in, and your router is working correctly. If you’re still having trouble, try the following:
- Unplug the power adapter of your Arlo Base Station and plug it back in.
- Restart your router.
- Check your internet connection to make sure it’s working correctly.
Camera Sync Issues
If your Arlo cameras are not syncing with your Arlo Base Station, try the following:
- Make sure that the cameras are within range of the base station. The maximum range is 300 feet line of sight.
- Check that the cameras are powered on and have fresh batteries.
- Press the sync button on the cameras and the base station simultaneously.
App Pairing Difficulties
If you’re having trouble pairing your Arlo Base Station with the Arlo app, try the following:
- Ensure your smartphone or tablet is connected to the same Wi-Fi network as your Arlo Base Station.
- Restart your smartphone or tablet and try pairing again.
- Uninstall and reinstall the Arlo app.
If none of these solutions work, you can contact Arlo support for further assistance.
Why Can’t My Arlo Find My Base Station?
If you are having trouble finding your Arlo base station during installation, a few things could be causing the issue. In this section, we will cover some of the most common reasons why your Arlo cannot discover your base station and what you can do to troubleshoot the problem.
Check the Internet Connection
Poor internet connection is one of the most common reasons your Arlo cannot find your base station. Make sure that your router is powered on and connected to the internet. If the internet LED lights are green, you should be able to proceed with the installation process.
Check the Color of the Internet LED
Check the color of the internet LED on the base station if your Arlo is still unable to locate it. If the internet LED on the base station is solid green or flickering green, the base station is online. If the LED is off or red, it means that the base station is not connected to the internet.
Perform a Factory Reset
If the internet connection and the LED color are not the issue, you may need to perform a factory reset on your base station. This will reset the base station’s default values and may help resolve the issue. For more information about performing a factory reset, see “How can I reset my Arlo base station to the default values?” on the Arlo support page.
Use a Computer for Setup
If you still have trouble finding your base station using the Arlo app, try using a computer instead. The mobile device you use for setup must be on the same network as the base station and router. You cannot use 3/4G to perform the setup. Using a computer may be easier and more reliable for setup.
By following these troubleshooting steps, you should be able to resolve any issues you have with finding your Arlo base station during installation.
Frequently Asked Questions
What are some cameras compatible with Arlo?
The Arlo base station is compatible with various Arlo cameras, including Arlo Pro, Arlo Pro 2, Arlo Pro 3, Arlo Pro 4, Arlo Ultra, Arlo Q, and Arlo Q Plus. However, it is important to note that not all cameras are compatible with all base stations. It is recommended to check your camera’s compatibility with your base station before purchasing.
How do I connect my Arlo Pro 4 to the base station?
To connect your Arlo Pro 4 to the base station, you need to follow the below steps:
- Ensure your Arlo base station is powered on and connected to the internet.
- Press and release the sync button on the base station.
- Press and release the sync button on the Arlo Pro 4 camera.
- Wait for the camera LED to blink blue.
- Once the camera LED stops blinking, your Arlo Pro 4 camera is connected to the base station.
How do I reset my Arlo base station?
To reset your Arlo base station, you need to follow the below steps:
- Locate the reset button on the back of your Arlo base station.
- Press and hold the reset button for about 10 seconds.
- Release the reset button when the power LED on the front of the base station blinks amber.
- Wait for the base station to restart.
Does the Arlo base station need to be connected to a router?
Yes, the Arlo base station must be connected to a router to connect to the internet. You can connect the base station to your router using an Ethernet cable. Once connected, you can set up and monitor your Arlo cameras through the Arlo app.
