As an owner of an Arlo Camera, it can be frustrating to find out that your camera is not recording. There are a few reasons why your camera may not be recording, but fortunately, there are also solutions to fix the issue.
Why is Arlo Camera Not Recording Motion
One of the first things to check is the battery level of your camera. If the batteries are low, your camera may not have enough power to record. Additionally, arm the camera and turn on motion detection. If these settings are off, your camera will not record any motion events.
The following are more reasons why your Arlo camera is not recording motion. Here are some of the most common ones:
- The motion detection feature is off.
- The camera’s batteries are dead or low.
- The camera is not properly synced with the base station.
- The camera’s firmware is obsolete.
- The camera’s motion sensitivity is too low.
- There is an issue with the camera’s hardware.
Check Arlo Camera Setup
It is important to ensure that the camera setup is correct to avoid issues with motion detection and recording.
When setting up an Arlo Camera, the following steps should be taken:
- Download the Arlo app on your mobile device and create an account.
- Connect the base station to your router using an Ethernet cable and plug it into a power source.
- Sync the camera with the base station by pressing the sync button on the camera and the base station simultaneously.
- Place the camera in the desired location and adjust the camera angle.
- Test the camera by walking in front of it to ensure that motion detection and recording are working correctly.
Possible issues with the setup that can cause the camera to not record
If the camera is not recording motion, there may be issues with the setup. Some of the possible issues include:
- Poor Wi-Fi signal: If the camera is too far from the base station or there are obstructions between the camera and the base station, the Wi-Fi signal may be weak, causing the camera to not record motion.
- Incorrect camera placement: If the camera is not placed in the right location or the camera angle is incorrect, it may not detect motion and record.
- Low battery: If the camera battery is low, it may not record motion.
Troubleshooting steps to resolve the setup issue
- Check the Wi-Fi signal strength: Move the camera closer to the base station or remove any obstructions between the camera and the base station to improve the Wi-Fi signal strength.
- Adjust camera placement: Ensure that the camera is placed in the right location and the camera angle is correct to detect motion and record.
- Check camera battery: Ensure that the camera battery is charged and replace the battery if necessary.
- Reset the camera: Press and hold the reset button on the camera for 10 seconds to reset the camera to its default settings.
- Contact Arlo support: If the issue persists, contact Arlo support for further assistance.
Check Camera Hardware
The Arlo camera has several hardware components, including a motion sensor, a lens, a microphone, a speaker, and a battery. The motion sensor detects motion in its field of view, and the lens captures the video footage. The microphone and speaker allow two-way communication between the user and the camera, while the battery powers the device.
Possible issues with hardware that can cause the camera to not record
If the camera hardware is not functioning correctly, it can cause the camera to not record. Some of the possible hardware issues that can cause the camera to not record include:
- Dead battery: A dead battery can cause the camera to not turn on or record.
- Damaged lens: A damaged lens can result in blurry or distorted video footage.
- Faulty motion sensor: A faulty motion sensor can cause the camera to not detect motion or record it.
- Broken microphone or speaker: A broken microphone or speaker can prevent two-way communication between the user and the camera.
Troubleshooting steps to resolve hardware issues
If I encounter any hardware issues with my Arlo camera, I can follow these troubleshooting steps to resolve them:
- Check the battery: If the camera is not turning on or recording, I should check the battery level and replace it if necessary.
- Inspect the lens: If the video footage is blurry or distorted, I should inspect the lens for any damage and clean it if necessary.
- Test the motion sensor: If the camera is not detecting motion or recording it, I should test the motion sensor by walking in front of the camera and checking if it detects motion.
- Check the microphone and speaker: If the two-way communication is not working, I should check the microphone and speaker for any damage and ensure that they are not muted or disabled.
Check Camera Software
The Arlo camera consists of firmware and software components. The firmware is the embedded software that controls the hardware components of the camera, while the software is the application that runs on the camera and enables it to communicate with other devices.
Possible issues with the software that can cause the camera to not record
There are several possible issues with the software that can cause the camera to not record motion. Some of these issues include outdated firmware, corrupted software, and incorrect settings. In some cases, the camera may also fail to record motion due to conflicts with other devices on the network.
Troubleshooting steps to resolve software issues
To troubleshoot software issues with the Arlo camera, start by checking for firmware updates and installing them if available. Reset the camera to its default settings and reconfigure it as needed.
Check Connectivity Issues
Arlo cameras rely on a stable internet connection to function properly. Without a reliable connection, the camera may fail to record motion or may record incomplete footage. This is because the camera needs to send the recorded footage to the cloud for storage and analysis. If the connection is weak or unstable, the camera may not be able to send the footage to the cloud, resulting in incomplete recordings.
Arlo Camera Not Connecting to WIFI?
Possible Issues with Connectivity that can cause the Camera to not Record
There are several issues with connectivity that can cause the Arlo camera to not record motion. Some of the common issues include:
- Weak Wi-Fi signal: If the Wi-Fi signal is weak, the camera may not be able to connect to the internet, resulting in failed recordings.
- Network congestion: If there are too many devices connected to the same network, the camera may not be able to send the recorded footage to the cloud.
- Router issues: If the router is out of date or has wrong configuration, the camera may not be able to connect to the internet.
Troubleshooting Steps to Resolve Connectivity Issues
If you are experiencing connectivity issues with your Arlo camera, here are some troubleshooting steps you can try:
- Check the Wi-Fi signal strength: Make sure that the camera is within range of the Wi-Fi signal. You can use a Wi-Fi analyzer app to check the signal strength.
- Restart the router: Sometimes, restarting the router can resolve connectivity issues. Unplug the router, wait for a few seconds, and plug it back in.
- Move the camera closer to the router: If the Wi-Fi signal is weak, try moving the camera closer to the router.
- Check for network congestion: If there are too many devices connected to the same network, try disconnecting some of them and see if it resolves the issue.
- Upgrade the router: If the router is outdated, consider upgrading to a newer model that supports the latest Wi-Fi standards.
Check Arlo Subscription and Account Settings
As an Arlo user, having an active subscription and properly configured account settings is crucial to ensure that your camera is recording motion as it should. An Arlo subscription provides access to cloud storage, which is where your camera’s recorded videos are stored. Without an active subscription, your camera won’t be able to record and store videos.
Possible issues with the subscription or account settings that can cause the camera to not record
There are several issues that can arise with your Arlo subscription or account settings that can prevent your camera from recording motion.
Firstly, if your subscription has expired or your payment method has failed, your camera won’t be able to record any videos. You need to ensure that your subscription is active and that your payment details are up to date.
Secondly, if your camera is not properly armed or motion detection is turned off, it won’t record any motion events. You need to check your camera’s settings and ensure that you properly arm it and that motion detection is on.
Thirdly, if your camera’s activity zones or zoom settings are too restrictive, it may not record motion events that occur outside of these zones. Optimize your camera’s settings to capture motion events in the areas you want to monitor.
Troubleshooting steps to resolve subscription or account setting issues
If you are experiencing issues with your Arlo subscription or account settings, there are several troubleshooting steps you can take to resolve them.
Firstly, check your subscription status and payment details to ensure that your subscription is active and that your payment details are up to date.
Secondly, check your camera’s settings and ensure that it is properly armed and that motion detection is on. You may also need to adjust your camera’s activity zones or zoom settings to ensure that it is capturing motion events in the areas you want to monitor.
Conclusion
In conclusion, if you are experiencing issues with your Arlo camera not recording motion, there are several steps you can take to troubleshoot the problem.
First, ensure that you arm your camera is properly and that motion detection is on. Charge your batteries and properly install them. If you are still having issues, try changing your camera mode settings or upgrading to the latest firmware.
It is also important to check for network issues and ensure that your Arlo subscription is active. If none of these steps work, it is possible that your camera hardware may have failed and you may need to contact Arlo support for further assistance.
Remember that proper maintenance and troubleshooting can help ensure that your Arlo camera is functioning properly.