Are you having trouble with your Feit Floodlight Camera going offline? It can be frustrating when your camera disconnects, leaving your home security vulnerable. Fortunately, there are several reasons why your camera may be offline and solutions to fix the issue.
One common reason why your Feit Floodlight Camera is offline is due to a temporary power outage, router or internet service provider disruption, or modem or router equipment failure. If any of these issues occur, your device may lose power or access to the internet, causing it to disconnect. Another reason could be an error in your router’s wireless network or device settings. If your camera is out of range, it can also cause the offline error message to appear.
Why is Feit Floodlight Camera Offline?
If you are experiencing issues with your Feit Floodlight Camera going offline, there are several possible causes that you should consider. Here are some of the most common reasons why your camera might be offline:
- Wi-Fi Connection Issues: One of the most common reasons why your Feit Floodlight Camera might be offline is due to issues with your Wi-Fi connection. Make sure that your Wi-Fi router is turned on and that your camera is within range of your Wi-Fi network. You should also check your router’s wireless network settings to make sure that your camera is connected to the correct network.
- Power Issues: Another possible cause of Feit Floodlight Camera offline issues is power-related problems. Make sure that your camera has power by checking that the wall switch and breaker are in the On position. You can also try cycling the power off and on to see if this resolves the issue.
- Device Settings: Sometimes, errors in your device settings can cause your Feit Floodlight Camera to go offline. Make sure that your camera is set up correctly and that all of the settings are configured properly.
- Temporary Internet Issues: Occasionally, your Feit Floodlight Camera may go offline due to temporary internet issues, such as a service disruption. If you are experiencing this issue, try again in a few minutes to see if the problem resolves itself.
- Signal Interference: Finally, signal interference can also cause your Feit Floodlight Camera to go offline. Make sure that your camera is positioned in an area with a strong signal and that there are no physical obstructions that could be blocking the signal.
How to Fix Feit Camera Back Online?
To get your Feit camera back online, try the following solutions;
Check Wi-Fi Signal Strength
If your Feit floodlight camera is offline, it could be due to poor Wi-Fi signal strength. Checking your Wi-Fi signal strength is essential to ensure that your camera is receiving a strong signal from your router. Here are some steps you can take to check your Wi-Fi signal strength:
Check Wi-Fi Signal Strength
The first step is to look at the device having issues. Whether it’s using an iPhone, iPad, Android, Mac, or Windows PC, you should have a Wi-Fi connection indicator. Usually, four or five curved lines make up the Wi-Fi symbol, and the more that are filled, the stronger the connection. If you notice that the Wi-Fi signal strength is poor, you may need to move your router closer to the camera or consider using a Wi-Fi extender to boost the signal.
Move the Router Closer to the Camera if Necessary
If you find that the Wi-Fi signal strength is poor, you may need to move your router closer to the camera. This will help to ensure that the camera is receiving a strong signal from your router. You can also consider using a Wi-Fi extender to boost the signal. Wi-Fi extenders are devices that help to extend the range of your Wi-Fi signal, allowing you to get a stronger signal in areas where the signal is weak.
Power Cycle the Camera
If you are experiencing issues with your Feit floodlight camera, power cycling the device may help resolve the problem. Here are the step-by-step instructions on how to power cycle the camera:
Step-by-Step Instructions
- Turn off the power switch for the Feit floodlight camera.
- Unplug the camera from the power source.
- Wait for the LED light on the device to blink red and then turn blue after a few minutes.
- Plug the camera back into the power source.
- Turn on the power switch for the Feit floodlight camera.
After power cycling the camera, it is important to wait for the device to fully reboot before attempting to use it again. This process may take a few minutes, so it is important to be patient and wait until the LED light on the device turns solid blue.
If you try to use the camera before it has fully rebooted, it may not work properly or may continue to experience issues. Waiting for the device to fully reboot ensures that it is ready to use and should resolve any issues you were experiencing.
Update Camera Firmware
How to update the camera firmware
If your Feit floodlight camera is offline, updating the firmware may help fix the issue. Here are the steps to update the camera firmware:
- Open the Feit Electric app on your smartphone.
- Tap on ‘Profile’, and you will see a list of devices connected to the profile.
- Scroll down and select your Floodlight device.
- Scroll down to the ‘About’ and ‘Firmware Update’ options.
- If there is a new firmware version available, tap on ‘Update Firmware’ and follow the on-screen instructions.
Importance of keeping the camera firmware up to date
Keeping your Feit floodlight camera firmware up to date is important for several reasons:
- Security: Firmware updates often include security patches that fix vulnerabilities and prevent unauthorized access to your camera.
- Performance: Firmware updates can improve the camera’s performance, including its stability, speed, and reliability.
- Compatibility: Firmware updates can ensure that your camera is compatible with the latest technology and devices.
It is recommended to check for firmware updates regularly and install them as soon as they become available. This will help ensure that your Feit floodlight camera is running smoothly and securely.
Check Network Settings
If your Feit floodlight camera is showing as offline, it could be due to network settings issues. Checking and modifying your network settings can help solve the problem.
List of Network Settings to Check
Here are some network settings to check:
- Wi-Fi network name and password
- Router security settings
- Firewall settings
- DHCP settings
- DNS settings
- IP address settings
How to Check and Modify Network Settings
To check and modify your network settings, follow these steps:
- Access your router’s settings page by typing the router’s IP address into your web browser.
- Log in to your router using your username and password.
- Check your Wi-Fi network name and password and make sure they are correct.
- Check your router security settings and make sure they are not blocking your Feit floodlight camera.
- Check your firewall settings and make sure they are not blocking your Feit floodlight camera.
- Check your DHCP settings and make sure they are set to automatically assign IP addresses to devices.
- Check your DNS settings and make sure they are set to automatic.
- Check your IP address settings and make sure they are set to automatic.
If you make any changes to your network settings, make sure to save the changes before exiting the settings page.
Reset the Camera
If your Feit Floodlight Camera is offline, resetting it may help get it back online. However, please note that resetting the camera will erase all previous settings, including Wi-Fi network information, camera name, and password. You will need to set up the camera again from scratch after resetting it.
Step-by-Step Instructions on How to Reset the Camera
To reset your Feit Floodlight Camera, follow these steps:
- Locate the reset button on the camera. The reset button is located behind the cover on the side of the camera.
- Press and hold the reset button for 15 seconds or until you hear an audible tone. The camera’s LED light will blink blue while it is resetting.
- Release the reset button. The camera will reset to its default settings.
After resetting the camera, you will need to set it up again using the Feit Electric App. Follow the on-screen instructions to connect the camera to your Wi-Fi network and set up the camera name and password.
Tips for a Successful Reset
Here are some tips to ensure a successful reset:
- Make sure the camera is connected to power during the reset process.
- Hold down the reset button for the full 15 seconds to ensure the camera is fully reset.
- Wait for the camera’s LED light to stop blinking before releasing the reset button.
- Follow the on-screen instructions in the Feit Electric App to set up the camera again.
Resetting your Feit Floodlight Camera may help get it back online if it is offline. However, please note that resetting the camera will erase all previous settings, so be sure to have your Wi-Fi network information and camera name and password ready to set up the camera again after resetting it.
Reconnect Feit Camera
If your Feit floodlight camera is offline, you can follow these steps to reconnect it.
- Check your Wi-Fi router: Make sure your Wi-Fi router is turned on and working properly. You can try resetting your router if it is not working.
- Check the power source: Ensure that the camera has power and the wall switch and breaker are in the on position.
- Cycle the power: Turn off the camera and wait for some seconds. Turn it back on and wait for the LED light on the device to blink red and turn to blue after some minutes.
- Check your network settings: Check the settings on your router and modem. Improper settings on a Wi-Fi router can cause your camera to disconnect or show as offline in the Feit Electric app.
- Disable beamforming feature: If your router has a beamforming feature, try disabling it to see if that improves your camera’s connectivity. Refer to your Wi-Fi router’s manual to see if it has a beamforming feature.
- Check for firmware updates: Make sure your camera’s firmware is up-to-date. You can check for firmware updates in the Feit Electric app.
- Reconnect the camera: Open the Feit Electric app and click the “+” on the top right corner of the screen. Select Security & Cameras, then tap Floodlight Camera. Confirm EZ Mode is selected in the top right and the camera indicator light is flashing. Press Confirm.
By following these steps, you should be able to reconnect your Feit floodlight camera and get it back online.
Conclusion
If you are experiencing issues with your Feit floodlight camera going offline, there are several possible causes and solutions. By following the tips outlined in this article, you can quickly troubleshoot and fix the problem, ensuring that your camera is always up and running when you need it.
Some of the most common causes of Feit floodlight camera offline issues include
- Power outages
- Internet service disruptions
- Router malfunctions
- Camera settings.
To fix these issues, you can try resetting your camera, checking your internet connection, and adjusting your camera settings as needed.
In addition, it’s important to ensure that your camera is properly configured and set up for optimal performance. This may include setting up a secure password and enabling WPA2 encryption, as well as positioning your camera in a location where it can capture the best possible footage.
Contact Feit customer support if the offline issue persists. It could be a case of a faulty device or corrupt firmware requiring a replacement.
Overall, with a bit of troubleshooting and attention to detail, you can easily resolve Feit floodlight camera offline issues and enjoy the peace of mind that comes with knowing your property is always being monitored and protected.
