Ring Chime Won’t Connect to WI-FI

If your Ring Chime won’t connect to your home Wi-Fi network, you’re not alone. Many users have reported issues with their Ring Chime not connecting to their Wi-Fi, which can be frustrating when you’re trying to set up your smart home devices. Fortunately, there are several things you can try to get your Ring Chime connected and working properly.

If your Ring Chime fails to connect to Wi-Fi, it could be due to problems with your Wi-Fi credentials. Special characters in the credentials can cause issues. Additionally, network problems like weak signal or device interference can also disrupt the connection.

Why Is My Ring Chime Not Connecting to My Wi-Fi?

If you’re having trouble connecting your Ring Chime to Wi-Fi, there could be a few reasons why. Here are some common causes and solutions to help you get your Ring Chime connected:

Wi-Fi Interference

Sometimes, other devices in your home can interfere with your Wi-Fi signal, making it difficult for your Ring Chime to connect. To fix this, try removing any extra accessories or devices from your room that may be causing interference.

Disconnection from Wi-Fi Network

If your Ring Chime has disconnected from your Wi-Fi network, you can follow these steps to reconnect:

Go to the Ring app and tap the menu icon in the top left corner of your dashboard.
Tap “Devices” and select your Ring Chime.
Tap “Device Health” and check the battery charge under “Power Status”.
If your device is hardwired, make sure it’s receiving adequate power in the “Device Health” section of the Ring app.

Incorrect Wi-Fi Network or Password

Double-check that you’re trying to connect your Ring Chime to the correct Wi-Fi network and that you’re entering the correct password. You can also try resetting your Ring Chime by holding down the setup button on the side for at least 15 seconds, then walking through the setup process again.

By addressing these common issues, you can troubleshoot your Ring Chime and get it connected to your Wi-Fi network in no time.

Troubleshooting: Ring Chime Won’t Connect to Wi-Fi

Checking Wi-Fi Connection and Settings

If your Ring Chime won’t connect to Wi-Fi, the first thing you need to do is check your Wi-Fi connection and settings. Here are some steps to help you troubleshoot the issue:

Check your internet connection: Ensure that your internet connection is working correctly. You can do this by checking if other devices connected to the same Wi-Fi network are working correctly.
Check your Wi-Fi signal strength: Make sure that your Ring Chime is within range of your Wi-Fi network. You can check the Wi-Fi signal strength by going to the Device Health section of the Ring app.
Check your Wi-Fi network name and password: Double-check if the Wi-Fi network name and password you entered in the Ring app are correct. Make sure that they match the network name and password of your Wi-Fi network.
Check your Wi-Fi channel bandwidth: If you are using a dual-band router, make sure that your Ring Chime is connected to the 2.4GHz network. Also, check the channel bandwidth and ensure that it is set to 20MHz.
Check your router settings: Some routers have settings that can interfere with the Ring Chime’s connection to Wi-Fi. Check your router’s settings and make sure that it is not blocking the Ring Chime’s connection.

By following these steps, you should be able to identify and fix any issues with your Wi-Fi connection and settings that might be preventing your Ring Chime from connecting to Wi-Fi.

Check Ring Temporal Network on the App

If your Ring Chime is having trouble connecting to your Wi-Fi network, it may be helpful to check the Ring Temporal Network on the app. Here are the steps to follow:

Open the Ring app on your mobile device.
Tap on the three lines in the top left corner of the screen.
Tap on Devices.
Select your Ring Chime from the list of devices.
Tap on Device Health.
Scroll down to the Wi-Fi Network section.
Check the status of the Temporal Network.

If the Temporal Network isn’t showing up or you can’t connect to it, try resetting your Ring Chime and setting it up again. If you’re still having trouble connecting to the Temporal Network, try moving your router closer to your Ring Chime or resetting your router.

It’s important to note that the Temporal Network is only available during the initial setup process or when the Ring Chime is in setup mode.

By checking the Ring Temporal Network on the app, you can quickly determine if there are any issues with your Ring Chime’s connection to your Wi-Fi network. If you’re still having trouble connecting, there are several troubleshooting steps you can take to resolve the issue.

Updating the Ring Chime

If your Ring Chime is not connecting to your home Wi-Fi network, updating the firmware may help. Here are some steps to follow:

Open the Ring app on your mobile device and select the Ring Chime device you want to update.
Go to the device settings and select “Device Health.”
If there is a firmware update available, you will see an option to update the firmware. Select “Update Firmware” to start the process.
Keep your Ring Chime plugged in and connected to Wi-Fi during the update process.
Wait for the update to complete. This may take a few minutes.
Once the update is complete, the Ring Chime will automatically restart.

If the update process fails, try resetting the Ring Chime and attempting the update again. To reset the Ring Chime, press and hold the reset button on the side of the device for at least 15 seconds.

Note that if your Ring Chime is not connecting to Wi-Fi at all, updating the firmware may not solve the issue. In that case, you may need to troubleshoot the Wi-Fi connection.

Overall, updating the firmware of your Ring Chime is a simple process that can help resolve connectivity issues. Follow the steps above to ensure that your Ring Chime is up-to-date and working properly.

Power Cycle Devices

If you’re having trouble connecting your Ring Chime to your Wi-Fi network, power cycling your devices can help resolve the issue. Here’s how to do it:

Unplug your Ring Chime from the power source.
Unplug your Wi-Fi router or modem from the power source.
Wait for at least 30 seconds.
Plug in your Wi-Fi router or modem back to the power source and wait for it to fully restart.
Plug in your Ring Chime back to the power source.

Once your devices have fully restarted, try connecting your Ring Chime to your Wi-Fi network again.

Power cycling your devices can help refresh their connection to the network and resolve any temporary connection issues. It’s a simple and effective troubleshooting step that you can try before moving on to other solutions.

Resetting the Ring Chime

If your Ring Chime is having trouble connecting to Wi-Fi, resetting it may help. Here are the steps to reset your Ring Chime:

Locate the reset button on the side of your Ring Chime.
Press and hold the reset button for at least 15 seconds.
Release the button once the light on the front of the Chime starts flashing.

After resetting your Ring Chime, you’ll need to set it up again in the Ring app. If you’re still having trouble connecting to Wi-Fi, try the following troubleshooting steps:

Make sure your Wi-Fi network is working properly and that your Ring Chime is within range of your router.
Check that you’re using the correct Wi-Fi credentials when setting up your Ring Chime. Special characters in your Wi-Fi password can cause issues, so make sure to use a password without any special characters.
Try connecting your Ring Chime to a different Wi-Fi network to see if the issue is with your current network.

Resetting your Ring Chime should be a simple process that can help resolve connectivity issues.

Checking for Interferences

If your Ring Chime won’t connect to Wi-Fi, it could be due to interference from other devices. Some common sources of interference include:

Other Wi-Fi networks in the area
Bluetooth devices
Cordless phones
Microwaves
Baby monitors

To check for interference, you can use a Wi-Fi analyzer app on your smartphone. This app will show you all the Wi-Fi networks in the area, as well as the channels they are using. You can then choose a channel that is not being used by any other networks.

Another way to reduce interference is to move your router and Ring Chime away from other devices that could be causing interference. For example, if your router is next to a microwave, try moving it to a different location.

If you have a lot of devices connected to your Wi-Fi network, this could also be causing interference. To reduce the number of devices on your network, you can:

Disconnect devices that you are not using
Use wired connections instead of Wi-Fi for devices that support it
Upgrade your router to a newer model that can handle more devices

By checking for interference and reducing the number of devices on your network, you can improve the chances of your Ring Chime connecting to Wi-Fi successfully.

When to Contact Support

If you have tried all the troubleshooting steps and your Ring Chime is still won’t connect to your Wi-Fi network, it may be time to contact Ring support. Here are some situations where it may be necessary to reach out to Ring support:

If you are unable to complete the setup process after several attempts.
If your Ring Chime is still not connecting to your Wi-Fi network after trying all the troubleshooting steps.
If you are experiencing other issues with your Ring device that are not related to Wi-Fi connectivity.

What’s the process for setting up a Ring Chime?

Setting up your Ring Chime is a straightforward process that involves a few simple steps. Here’s what you need to do to set up your Ring Chime:

Download the Ring app: The app is available for both iOS and Android devices and can be downloaded from the App Store or Google Play Store.
Create an account: Follow the in-app instructions to create a new account. If you already have another Ring device installed, you can simply open the Ring app and log in to your existing account.
Set up your Ring Chime: Plug in your Ring Chime to an electrical outlet and follow the in-app instructions to set it up. You’ll need to scan the QR code or MAC ID barcode on your Ring Chime to connect it to your Ring account.
Connect your Ring device: In to the Ring app, select the Ring device you want to connect to your Ring Chime. Follow the in-app instructions to connect your Ring device to your Ring Chime.
Test your Ring Chime: Once your Ring Chime is connected to your Ring device, you can test it to make sure it’s working properly. Press the button on your Ring device or activate its motion-detection sensors to test your Ring Chime.

That’s it! By following these simple steps, you can set up your Ring Chime and connect it to your Ring device in no time.

Why won’t my Ring Chime flash green?

If your Ring Chime 2nd Generation won’t flash green to allow setup, there could be several reasons why. Here are some possible causes and solutions:

Firmware update: Your Ring Chime may be blinking green due to a firmware update. In this case, the device will alternate between green and blue flashes. Wait for the update to complete before using your Chime again.
Weak Wi-Fi signal: If your Ring Chime is far away from your Wi-Fi router, it may not be able to connect to the network. Try moving it closer to your router or using a Wi-Fi extender to boost the signal.
Disconnected from Wi-Fi network: If your Ring Chime has disconnected from your Wi-Fi network, it won’t be able to connect until you reconnect it. Follow the steps in the Ring app to reconnect your Chime to your Wi-Fi network.
Incorrect Wi-Fi network: Make sure that you are trying to connect your Ring Chime to the correct Wi-Fi network. Ring Chime 2nd Generation can only connect to a 2.4 GHz network, not a 5 GHz network.
Defective device: If none of the above solutions work, there may be a problem with your Ring Chime. Contact Ring customer support to troubleshoot or replace the device.

By following these steps, you should be able to resolve the issue of your Ring Chime 2nd Generation not flashing green to allow setup.

Frequently Asked Questions

How do I reset my Ring Chime (2nd generation)?

To reset your Ring Chime (2nd generation), press and hold the reset button on the side of the device for at least 15 seconds. The light on the front of the device will flash rapidly, indicating that the reset process has begun. After the light stops flashing, release the button and wait for the device to reset.

Why isn’t the reset button on my Ring Chime working?

If the reset button on your Ring Chime (2nd generation) is not working, try pressing and holding the button for a longer period of time.

What does a blue light on my Ring Chime indicate?

A blue light on your Ring Chime (2nd generation) indicates that the device is in setup mode and is ready to connect to your Wi-Fi network. If the blue light is flashing, it means that the device is trying to connect to your network. Once the device is connected, the light will turn off.

How do I connect my Ring Chime to Wi-Fi?

To connect your Ring Chime (2nd generation) to Wi-Fi, follow these steps:

Open the Ring app and select your Ring Chime device.
Tap on “Device Health” and then “Change Wi-Fi Network.”
Follow the on-screen instructions to connect your device to your Wi-Fi network.
Once your device is connected, the light on the front of the device will turn off.

If you are having trouble connecting your Ring Chime to Wi-Fi, make sure that your Wi-Fi network is working properly and that you have entered the correct network credentials. You may also want to try moving your device closer to your Wi-Fi router to improve the signal strength.